Member Questions Answered

Welcome to the Community Questions & Answers page. This section is designed to provide members with clear and transparent information regarding topics and questions submitted by the community. Questions have been submitted by members. Responses will be added and updated periodically as questions are reviewed and addressed.

You can submit your questions under Community Updates in Member Central. Click on the question you are interested in below for the answer.

Budget / Financial Questions

Question: Can you please tell me how much of the 2026 entertainment budget is allocated for kids events? Please include amount and percentage of budget for events that are kid-focused. If you could include the amount and percentage of event budget that is for kid-allowed vs adult only events, i would appreciate it!
Question: I am writing to request an update regarding the new fence project for Hideaway. Please provide the following information for the community records:Project Timeline: What is the current progress and estimated completion date? Project Financials: What are the specific costs to date, and what are the details of the approved vendor bid(s).
Question: Pg 19 of the Bylaws defines assessment as: (B) The Board of Directors shall not take any of the following actions without the approval of fifty (50) percent plus one (1) of the Club members voting in a binding referendum: Assessments of any kind. An assessment is defined as any levy of a specific amount, imposed on the membership for: (a) a specific project for a specific length of time; (b) or as a lump sum. This provision shall not apply to dues levied to meet the requirements of an annual operating budget or dues levied to meet the requirements of a court order or mandated by law. The $25 ($32) dues increase meets all criteria of an assessment plus is a separate line item on our statements just as the road maintenance assessment. Why is this definition ignored by BOD and a referendum not conducted as the Bylaws require? It appears that BOD/GM ignored the definition and decided to identify it as a dues increase to meet their agenda.
Question: Where can I fine in the website what was budgeted for lakes, ie Solitude, stockin fish, etc

Bylaws / Rules

Question: Rules and Regulations, Article XVI. LOT SALES, Section One explains that the rule implements the lot sales policy adopted in 2003 (which is widely understood to have set the price for purchase of a contiguous lot without membership to $1000), but Section Four of the rule directs that the BOD sets the prices. As it does not affirm the $1,000 price, the policy is still necessary to do so. Please provide me a copy. I will suggest that Jerry Mullins discuss with the Rules Committee proposal of an amendment to Section Four to simply incorporate the $1,000 price for clarity and to render the policy document no longer necessary.
Question: Who do I contact about my neighbor parking on the grass in his front yard?
Question: With rule changes for golf course on the horizon. How do you intend to enforce these. Carts drive off paths on par3 ‘s, carts parked right next to greens constantly, and non golfers on course cart paths during normal golf course operating hours ( not on mondays) Fines? Suspension of privileges? Removal from course for violations? By who? Change for change sake has no teeth.

Amenities

Question: I submitted a question surrounding the timing of the fireworks this year being on 7/5 and was told this is done and secured a year out, & we would be trying to secure July 4th as the 2027 date. As we are a year out, please advise what date the fireworks will be in 2027. Thanks.
Question: When post treatment can we expect to see the algae and weeds begin to clear? How do we know our boat dock area was treated? I live on middle lake & it appears as though the boat launch end of the middle lake is clearing up, however, the area around my boat dock & my neighbors is not. It is becoming difficult to get our boat out of the slip.
Question: When will an updated menu for the grill come out? It was announced back in April it would be soon. Thanks.
Question: Who came up with Heritage Kitchen? I would like for someone explain why a change is necessary. Why is there a need to change the name of the club grill? Who decides that? Do members have any input?
Question: What are the job responsibilities of the Food & Beverage Manager vs the Chef we are trying to hire?
Question: Will the lakes be sprayed again? Seaweed beneath the surface is terrible and tangling in our boat prop. On the third lake.
Question: I note the new specials and Father’s day brunch show The Heritage Clubhouse. Have we named it now?
Question: Where are the plans and activities for 4th of July posted? I cannot seem to locate on web site.
Question: Why aren’t private golf carts allowed to be used on course with a paid trail fee?
Question: Who do we contact to rent an RV Campground space and what is the cost?
Question: Who is Andrew Johnson at the Grill?
Question: I don’t use the Clubhouse restaurant. I don’t want to see my dues go up, but I would love to be able to allocate the extra $25 dollar fee towards something else. Has anyone else felt this way? And what would you do to repeal this unfair “tax” ?
Question: We have been told for a while now that the pool cannot open until the final inspection happens. Is there an update on when that might happen? Thank you very much.
Question: “I noticed catfish isn’t on the current Clubhouse menu. Is it temporarily unavailable or permanently removed?” Thank you.
Question: Can you please provide the weekly rotation or maintenance schedule for the Beach Lake cleanup? it is now mid-May, and we should be able to utilize the beach area on the first warm weather days with it already cleaned, maintained, and ready for use.
Question: What are the hours for the adult pool? I was hoping to swim early before work. Is there a time early for swimming laps? Thank you.
Question: When will the porta-potty be returned to the adult pool?
Question: Any update on progress with a new updates menu for our club?

Administration

Question: Why can’t I submit the survey? It won’t accept an A or a B.
Question: Are the slides from last nights GM Town Hall on the website? If so, where?
Question: This is a great idea to help with questions. Who is responsible for updating this web page? It seems like it would be helpful to have all dates about the board elections on the calendar and even a separate graphic like appeared in the Hideaway News. Before the newspaper came out, I was searching for the dates and couldn’t find it anywhere. Thanks.
Question: Why is providing video/audio of Board Meetings considered a liability when Texas Law/Regulations require School Boards to provide one or the other?
Question: What is the update on hiring a Chef? Rumor has it, the one to start on 5/19 has backed out. (Maybe try for a good cook instead).
Question: How do I find the Official Members Facebook group? The link provided on this page is an email link that is invalid.

Other

Question: Recently there was discussion about a board member that refuses to sign a Code of Ethics document and is even in his second term. Did the board member state why he would not sign a COE? His decision seems “unethical” considering he was elected by the community membership to be above board and he demonstrates by signing a COE that he respects the membership that elected him to serve “ethically”.
Question: Have all of the board members signed the Code of Ethics?
Question: I was not aware of the July 22 GM Club Conversation until about 1 week prior and unfortunately I already something scheduled on that date. When is the next GM Club Conversation? What is the frequency of these meetings – quarterly? I would like to put the future dates on my calendar so I can plan attend.
Question: Has the Fair Proposal regarding land swap and building been finally approved by City & HOA ? And if so, when will the estimated construction begin? When will the connection of the Clubhouse to the City of Lindale sewer construction begin?
Question: What is the timeline of completion of the power pole project on East? Will the old poles be removed?
Question: Why was the decision made to have the fireworks this year (2026) on 7/5? Many of us have family and friends in town for this patriotic holiday and they work Monday and have to drive/fly home Sunday and will miss this terrific event that is a part of living at Hideaway. As Friday 7/3 is the “observed” holiday, and Saturday is our 250th Anniversary, why did we not utilize one of those evenings? And, was this voted on? Was it disclosed to members prior to the decision being finalized so that we could weigh in on the issue? Thanks.
Question: Why isn’t there a 15 MPH sign at the back gate (North) as you enter so guest know.
Question: Procedure to file a protest with HAWL board, before contacting the State of Texas, should there be a voting procedure violation.
Question: It may seem like a dumb question/suggestion, but has anybody ever considered a requirement that all guests that are called in the gate have to be called in using the website? The member could enter the dates and names through the website. If this is a weird suggestion I apologize in advanced. Lol. I just thought it would save some time for the guards. Or maybe rather than a requirement, it could just be an option since some people may not have internet. Have a great day.
Question: What order are the questions/answers posted? Can we put the newest on top so we don’t have to scroll thru a bunch to see if ours has been answered yet?
Question: I saw that we have a company “clearing” the weed overgrowth on middle lake and 3rd lake. I live on middle lake. I know they are beginning in the cove; will they be coming along shore lines near boat docks and sea walls to also clear what they are able to get to? Our neighbors have excessive weeds that have creeped to behind our boat dock and it is creating issues with our boat. When will this begin? Thanks.
Question: Is there a time frame for answers when questions are posed? Thanks!
Question: Today is Monday, June 29. Both Gate phones are beeping busy. Is the phone system down?
Question: Since the phones have been down for 6 days, how can I place a curbside order? Since it is the last day of the month and if the mandatory charge does not carry forward, I will forfeit that money if not used today. I am not able to go and eat in. Is there an email or another number to call?
Question: Why were you able to add another emergency phone number, but the phones lines are still out.
Question: Can we get an update from the Board and/or City on the big Fair project? What was approved? What’s the timeline on implementation? What will be the status of currently existing lots owned by the Club or by Fair? For instance, there are two Fair lots (406 and 408 Lakeview) next to me. I had heard a rumor that these lots and the accompanying memberships would go over to the Club. I don’t particularly like rumors; what are the facts?
Question: When will middle lake be treated for weeds (not familiar with the names, i.e., duck weed, etc.). It is becoming a problem for those of us with boat docks and boats. The creep is now all the way to my boat dock. Please advise how we treat, what we can expect and when we can expect it. Once treated when will we see improvement? Thank you.
Question: I would like to ask each of the candidates as to his/her participation in generating signatures or in support of the petition by their own signature that was generated toward the end of last year to fire the General Manager?